Based on our experience with many Veeva customers, Epista has developed an implementation support framework that counteracts common pitfalls and sets you up for success with Veeva.
Implementing a new IT system brings the unique chance to improve compliance and business: revisit the current status quo, harmonize processes, and optimize current ways of working. To accomplish this in the most efficient way possible, we listen to our customers. We challenge you to get the most out your effort.
As with any new IT system, deploying Veeva will result in major change to your organization – but that doesn’t mean it has to be difficult. As a Preferred Partner for the Veeva Development Cloud, we address the major challenges that pharmaceutical, biotechnology, medical device, and other Life Science companies face when making the transition to a new IT system.
The Veeva Configuration Phase is short, and decisions must be made quickly. Time constraints don't allow for very many process improvements or harmonization activities. Epista helps you turn your business strategy and goals into actionable configuration decisions to create a digital platform for you future.
New IT systems bring layers of complexity, crossing internal ‘silos’ and making it difficult to meet everyone’s needs. Yet, streamlined processes are essential to achieving business goals. We ensure your processes are harmonized and streamlined to meet compliance requirements while unlocking value throughout your organization.
The stacks and stacks of validation documents provided by Veeva can be overwhelming - especially to those inexperienced with Cloud/SaaS qualification. Epista's deep expertise gives you a proven path to success. We know what needs to be read/reviewed, what vendor documentation can be re-used, and more. Instead of reinventing the wheel, you'll have the confidence that comes from being supported by reliable experts.
Epista's Implementation Support Framework
Epista’s experienced team offers consulting on the full Veeva Development Cloud and can customize a package to include everything that your company needs for a successful Veeva implementation.
A project manager is responsible for overall service deliverables, project oversight and progress. They’ll use well-established project governance tools and methods based on our extensive experience implementing Veeva Vault for many clients.
A subject matter expert with strong industry knowledge will assess your business practices, future business strategy, and lead related process harmonization and optimization activities.
A technical expert will guide you through configuration decisions and ensure the right decisions are being made. By setting the right priorities now, we help make sure you get the most out of your new IT application.
A compliance expert will deliver validation support by adapting Veeva's standard material with your specific system setup and ensure compliance with your internal procedures and requirements.
A subject matter expert will update existing procedures and establish any new ones that result from system implementation, ensuring you are ready for your Business GO LIVE.
A migration specialist will establish a migration strategy and analyze and prepare data to be moved from your legacy system (whether paper or electronic) to your Veeva Vault.
Any new IT system will mean major change for your organization. An Epista specialist will establish proper communications, manage stakeholders, and create a full onboarding and training program for end users.
A system expert will provide training to end users by adapting Veeva's standard material to your specific business needs.
A Managed Operations expert will establish an elevated level of support for seamless adoption of the new system. This will allow you to focus on your business after implementation, while we handle user tickers, annual releases, and change requests to ensure business continuation and that new features and functions are utilized to maximum value. This way, your system will continue to support your business, rather than your business twisting itself to fit into the system’s processes.
We enjoy sharing our knowledge. Get in touch to find out how Epista can add value to your Life Science company.